Sr. Project Manager, Design Research




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Disclosed in interview
Monday, February 22, 2021

We are an E-Verify Employer

Our Commitment

“We committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.”



We are a global creative agency in the business of solving complex problems and building social movements. We partner with innovative, values-based organizations and thought leaders to bring to life transformative ideas through creative and strategic storytelling. Our long-term vision is to mobilize communities around a client's mission and build pathways for sustainable growth.

Position Responsibilities:

Design Research Management:

Manage overall DR team timeline and communicate high-level project assignments, including weekly hours to DR team

Work with job-specific project & account managers to monitor burns on VA Design Research project, and adjust resource utilization accordingly to ensure that projects come in on time and on budget

Work with job-specific project & account managers to track the progress of all deliverables for VA DR scope and ensure on-schedule delivery

Organize and lead VA DR team check-ins and facilitate communication among VA DR team members, in conjunction with Senior Director, VA Experience Team and the Program Manager 

Maintain open communication with VA Design Research team members throughout each Design Research scope

Oversee project team needs and ensure team has support of designers/writers to accomplish deliverables

Collaborate with Senior Director, VA Experience Team on all aspects of conceptual DR work including DR project/team strategy

Participate in internal and client kick-off calls for all VA Design Research team projects

Contribute input on projected allocation of VA Design Research team resource hours during bidding and proposal process for all VA Design Research scopes

Maintain contact with VA Project Program Manager (and, where applicable, VA Company's Finance and Operations) to ensure they have up-to-date information on status of all Design Research projects and inform them when DR scopes are wrapped

Work with any new VA project managers and/or junior project managers to train them on Design Research management tasks and approach

Required Experience and Skill Set:

Strong interpersonal skills

Proven excellence in written and oral communication skills

Complete computer literacy (especially with Mac environment and Google Apps)

5-10 years of direct work experience in one of the following fields: production, marketing, health care, and/or advertising

Experience working both independently and in a team-oriented, collaborative environment 

Demonstrated experience in personnel management

Ability to build, maintain and forecast budgets of varying complexities and scales

Experience using a companywide project management application to manage team time and tasks

The ideal candidate has the following characteristics:

Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities

Reacts to project adjustments and alterations promptly and efficiently

Flexibility during times of change

Ability to adapt to communication styles of team members and contractors who come from a broad spectrum of disciplines

Persuasive, encouraging, and motivating

Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments

The ability to effectively prioritize and execute tasks in a high-pressure environment is crucial


How to apply: 

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